I want to report and ask support help to track the lost macbook sn:SC***H21 purchased: 28/08/2018

SN:SC***HH2

Purchased: 28/08/2018

At: Copperwired, Bangkok, Thailand.

Lost: since Oct 2020

not quite sure was stolen or misplaced. can you help to check , it's unfortunately didn't register icloud.

Purchased under company name: Easycompare Thailand Co., Ltd,

email:




[Personal Information Edited by Moderator]






Posted on Jan 18, 2021 9:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2021 9:43 PM

Hi thanawut01,


We are not Apple here, just fellow Apple product users like you. You can contact official Apple Support here: https://getsupport.apple.com


What I can say is that Find My Mac is the only Apple service that can help track down your missing Mac. If it was enabled before it went missing, you can try tracking it here: https://icloud.com/find


Regardless, I'd suggest doing the following:


  • Keep the Mac associated with your Apple ID. If Find My Mac was enabled earlier, and your MacBook was made in 2018 or later, Activation Lock will remain enabled - preventing a thief from setting up your Mac as their own.
  • If you believe the Mac was stolen, file a police report with the relevant details.


Best of luck in recovering your Mac!

2 replies
Question marked as Top-ranking reply

Jan 18, 2021 9:43 PM in response to thanawut01

Hi thanawut01,


We are not Apple here, just fellow Apple product users like you. You can contact official Apple Support here: https://getsupport.apple.com


What I can say is that Find My Mac is the only Apple service that can help track down your missing Mac. If it was enabled before it went missing, you can try tracking it here: https://icloud.com/find


Regardless, I'd suggest doing the following:


  • Keep the Mac associated with your Apple ID. If Find My Mac was enabled earlier, and your MacBook was made in 2018 or later, Activation Lock will remain enabled - preventing a thief from setting up your Mac as their own.
  • If you believe the Mac was stolen, file a police report with the relevant details.


Best of luck in recovering your Mac!

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I want to report and ask support help to track the lost macbook sn:SC***H21 purchased: 28/08/2018

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