I sent a product back to Apple because I want to return it. The shipping details that appear in FedEx are that the shipment was already made. Apple's website has no update and it still looks like I need to send the product back, even though I have already sent it and it has already arrived (by the information of FedEx). What can I do?
Apple Watch
You need to use the contact support link in the upper right corner of this page. You should have one for your country. I do not know if they offer chat in your location. I am assuming you sent it to an Apple address appropriate for your country?
And, Apple needs a few days to process the item, so it may take a while. Also, if you have any email regarding this return, just reply to that to inquire.
You need to use the contact support link in the upper right corner of this page. You should have one for your country. I do not know if they offer chat in your location. I am assuming you sent it to an Apple address appropriate for your country?
And, Apple needs a few days to process the item, so it may take a while. Also, if you have any email regarding this return, just reply to that to inquire.
Was this sent with a shipping label provided by Apple?
Use the tracking number to show the date delivered and then contact Apple.
yes, it's sent with a shipping label provided by Apple.
" status.
how can I contact apple? I'm not from USA so I need a chat...
return. sent a product back to Apple by fedex
