Cancelled the subscription but still charged

Cancelled the subscription but still charged

iPad Air 2, iPadOS 13

Posted on Jan 19, 2021 12:07 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2021 10:16 AM

Please read this link to learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal [essentially "canceling"]. --> See or cancel your subscriptions - https://support.apple.com/HT202039


Note these things:

- If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

1 reply
Question marked as Top-ranking reply

Jan 19, 2021 10:16 AM in response to AnilNavuru

Please read this link to learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal [essentially "canceling"]. --> See or cancel your subscriptions - https://support.apple.com/HT202039


Note these things:

- If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

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Cancelled the subscription but still charged

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