Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Related Article: If you forgot your Apple ID

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get access to my activation lock since I have forgot my apple ID and password

How do I access my apple ID and password. I haven't put my phone on in 2years.

iPhone 5c

Posted on Jan 19, 2021 4:20 AM

Reply
5 replies

Jan 19, 2021 4:25 AM in response to yaneshrie

Go to https://iforgot.apple.com to retrieve the ID and reset the password. See also If you forgot your Apple ID - Apple Support


Failing that, take the device, the original purchase documents, and some ID to an actual Apple Store (make an appointment) and ask if they can unlock it. (Many Apple Stores are currently closed.)


Those are your only options.

How do I get access to my activation lock since I have forgot my apple ID and password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.