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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Every time I plug in a usb type c hub into my iPad Pro it says “unlock iPad to use usb accessories”. But the problem is that it keeps repeating that message every 3 seconds and it doesn’t let me click “OK”. This message not only appears in the Lock Screen, it appears in the Home Screen. Is it my iPad that is bad, or is the adapter not meant to work with the iPad Pro?
iPad Pro, iPadOS 14
This message that you see is very likely related a security setting that protects your iPad from attack via the USB Port.
For your protection, the ability to access USB devices when the iPad is locked should be disabled:
Settings > TouchID & Passcode > USB Accessories - set to OFF
As a diagnostic measure, you might temporarily set this setting to ON - before returning it to the more secure setting of OFF.
This message that you see is very likely related a security setting that protects your iPad from attack via the USB Port.
For your protection, the ability to access USB devices when the iPad is locked should be disabled:
Settings > TouchID & Passcode > USB Accessories - set to OFF
As a diagnostic measure, you might temporarily set this setting to ON - before returning it to the more secure setting of OFF.
A forced-restart of your iPad may be helpful - as this will often resolve an isolated issue:
No. A forced-restart is not a reset; it will not impact any data stored on your iPad.
If you have any concern, simply close any open Apps prior to restarting the iPad.
I’ve already turned this setting on and off but the message keeps popping up every 3 seconds
Will a forced restart delete any of my data on my iPad?
Great, thank you! I will keep you updated
iPad Pro “unlock iPad to use usb accessories”
