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keong288 Author

Level 1

4 points

Right now it stuck at apple logo

Restart my computer

iMac 21.5″, macOS 10.15

Posted on Jan 19, 2021 10:24 AM

Top-ranking reply

sea116

Level 4

1,585 points

Posted on Jan 19, 2021 10:58 AM

Hi Keong288,

If you see a white bar underneath the apple logo, it is most likely an automatic software update. You will have to wait for it to finish before you can use your computer. Please note that software updates can sometimes become "stuck." Perhaps this article can help you determine what the issue is: https://support.apple.com/en-ca/HT207019

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Right now it stuck at apple logo

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