I did a complete reset of all settings and it still doesn’t work. What the heck? I did get my screen repaired a few weeks back, but again the mic works in other contexts. So is there any clue how to get it going?
iPhone 6, iOS 10
Hi Noperooskies,
It sounds like you are experiencing issues with the microphones on your iPhone. We can help with this.
Do you experience issues with the microphone with every phone call you make or does the issue only occur when you are in certain locations? Are you able to put the call on speakerphone or is the option greyed out once you are on the call?
Do you notice a difference if you restart your iPhone? You can find out more information about how to restart your iPhone here: Restart your iPhone
Is your iPhone up-to-date with the latest version of iOS? You can find out more information about updating your iPhone here: Update your iPhone, iPad, or iPod touch
We look forward to hearing back from you!
Hi Noperooskies,
It sounds like you are experiencing issues with the microphones on your iPhone. We can help with this.
Do you experience issues with the microphone with every phone call you make or does the issue only occur when you are in certain locations? Are you able to put the call on speakerphone or is the option greyed out once you are on the call?
Do you notice a difference if you restart your iPhone? You can find out more information about how to restart your iPhone here: Restart your iPhone
Is your iPhone up-to-date with the latest version of iOS? You can find out more information about updating your iPhone here: Update your iPhone, iPad, or iPod touch
We look forward to hearing back from you!
My microphone works on apps like Marco Polo, video recording, selfie mode and front facing but it doesn’t work on phone calls
