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Please help can’t get in Apple ID the phone number that’s stored for recovery is from long time ago don’t know who has it how can I get in

I can’t get Apple ID wrong phone number please help

iPhone 6s Plus

Posted on Jan 19, 2021 1:50 PM

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Posted on Jan 19, 2021 2:55 PM

While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. https://support.apple.com/en-us/HT204921


When going thru the account recovery steps you’ll need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.

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Question marked as Top-ranking reply

Jan 19, 2021 2:55 PM in response to Taterbug20

While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. https://support.apple.com/en-us/HT204921


When going thru the account recovery steps you’ll need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.

Please help can’t get in Apple ID the phone number that’s stored for recovery is from long time ago don’t know who has it how can I get in

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