Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

map.comcast.net doesn't support password authentication

I am getting the above error when trying to set up my new Comcast email on iPhone, it says to check account settings and try again. I am following their directions and I get this every time. Anyone know how to fix?

iPhone 11

Posted on Jan 19, 2021 4:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2021 5:00 PM

Try this:


Incoming Mail Server

Host Name: imap.comcast.net

User Name: the first part of your email address before the "at"

Password: you should know that


Outgoing Mail Server:

SMTP: smtp.comcast.net. Tap on this to get to those settings>on this page it should be the Primary Server, tap on smtp.comcast.net again.

The Host Name is the same, smtp.comcast.net

User Name: same as the incoming

Password: same as incoming

Use SSL: turn this switch on

Authentication: Password

Server Port 587


Go back to the first page with the Incoming Mail Server


Tap on Advanced:

Mailbox Behaviors

Move Discarded Messages Into

Deleted Messages

Set all of these to your desired setting


Use SSL: turn on

Authentication: Password

IMAP Patch Prefix /

Server Port 993


You would be setting up the account manually. Usually it should verify automatically if you put in your email address and password.

2 replies
Question marked as Top-ranking reply

Jan 19, 2021 5:00 PM in response to kimpuyallup

Try this:


Incoming Mail Server

Host Name: imap.comcast.net

User Name: the first part of your email address before the "at"

Password: you should know that


Outgoing Mail Server:

SMTP: smtp.comcast.net. Tap on this to get to those settings>on this page it should be the Primary Server, tap on smtp.comcast.net again.

The Host Name is the same, smtp.comcast.net

User Name: same as the incoming

Password: same as incoming

Use SSL: turn this switch on

Authentication: Password

Server Port 587


Go back to the first page with the Incoming Mail Server


Tap on Advanced:

Mailbox Behaviors

Move Discarded Messages Into

Deleted Messages

Set all of these to your desired setting


Use SSL: turn on

Authentication: Password

IMAP Patch Prefix /

Server Port 993


You would be setting up the account manually. Usually it should verify automatically if you put in your email address and password.

map.comcast.net doesn't support password authentication

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.