apple id

it normally shows itunes and app store. itunes isnt showing. it cant be location related cus my ipad shows itunes and app store. i cant even change my appstore apple id it doesnt allow me to. pls help

iPhone XS

Posted on Jan 19, 2021 11:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2021 4:53 PM

Hello aliinam14,


Thanks for reaching out in Apple Support Communities. We understand that you're having trouble locating iTunes on your iPhone. It looks like iTunes & App Store does show up on your iPad and you can't change the App Store Apple ID. We're happy to help. Settings options may change slightly depending on the iOS version installed on your device. The picture you sent us is how the App Store shows up now in settings. To change your Apple ID, go to Settings > Tap Your Name > Media & Purchases.


Check out the following support articles:


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac


Sign in with your Apple ID


Cheers!

2 replies
Question marked as Top-ranking reply

Jan 21, 2021 4:53 PM in response to aliinam14

Hello aliinam14,


Thanks for reaching out in Apple Support Communities. We understand that you're having trouble locating iTunes on your iPhone. It looks like iTunes & App Store does show up on your iPad and you can't change the App Store Apple ID. We're happy to help. Settings options may change slightly depending on the iOS version installed on your device. The picture you sent us is how the App Store shows up now in settings. To change your Apple ID, go to Settings > Tap Your Name > Media & Purchases.


Check out the following support articles:


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac


Sign in with your Apple ID


Cheers!

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apple id

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