Related Article: If you forgot your Apple ID

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot the apple id but we have rest of the documents related to the phone , we are unable to activate the phone please advice on this

Forgot the apple  id but we have rest of the documents related to the phone , we are unable to activate the phone please advice on this

Posted on Jan 20, 2021 2:44 AM

Reply
Question marked as Best reply

Posted on Jan 20, 2021 2:47 AM

nareshfromchillaballapu wrote:

we are unable to activate the phone

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


2 replies
Question marked as Best reply

Jan 20, 2021 2:47 AM in response to nareshfromchillaballapu

nareshfromchillaballapu wrote:

we are unable to activate the phone

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


Forgot the apple id but we have rest of the documents related to the phone , we are unable to activate the phone please advice on this

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.