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esim

i got a new apple watch series 6 esim to my birthday and i saw that its a american model. its meat that the esim working only at u.s area and im from israel. my parents are paid extra money for this feature. i tryied the official support from apple they cannot help me they saied. i try the authrrized seller and he also dont take responsibility on this case. what should i do? please help me!!

Apple Watch Series 6, 7

Posted on Jan 20, 2021 7:31 AM

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Posted on Jan 20, 2021 7:38 AM

It will only work on cellular carriers in the US. It will not work on cellular carriers in other parts of the world.


It is not possible for that device to have been purchased from an "authorized seller" outside of the US.

They bought a gray market device. Tell them to return it and get their money back.

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Jan 20, 2021 7:38 AM in response to oronbargil

It will only work on cellular carriers in the US. It will not work on cellular carriers in other parts of the world.


It is not possible for that device to have been purchased from an "authorized seller" outside of the US.

They bought a gray market device. Tell them to return it and get their money back.

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Jan 21, 2021 1:17 AM in response to KiltedTim

first, thanks for your help!

when i got it, on the recipt was written that when im opening the box i cant return it and get my money back, and from that moment the watch is on the authorized seller warranty, that told me that they only a repair lab. what should i do in this case?


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esim

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