My new XR won’t turn off. Please assist

My new XR won’t turn off.


Holding down the side button is not working


Please assist


iPhone XR, iOS 14

Posted on Jan 20, 2021 3:20 PM

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Question marked as Top-ranking reply

Posted on Jan 20, 2021 3:27 PM

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

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My new XR won’t turn off. Please assist

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