Airpod replacement returns

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Airpod replacement returns

I lost an Airpod and ordered a replacement. Then the next day I found my lost Airpod. Can I return the replacement Airpod? Or am I stuck with two right headphones?

Posted on Jan 20, 2021 4:27 PM

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Answer 1

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Samuel1000

Level 1

13 points

Jan 21, 2021 12:55 PM in response to si8eriou

Apple customer support refused to allow me to return a rt airpod I ordered and received, opened but did not use because like you I found my lost rt airpod the day the new one arrived. They said I could have refused delivery. Otherwise no return possible. And that's BS.

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Answer 2

si8eriou Author

Level 1

11 points

Jan 23, 2021 1:25 PM in response to Samuel1000

Thank you Samuel1000. That is BS. I tried to do a return anyways. Even though my box is unopened they will not let me return the Airpod. They just said that "it is their policy to not allow Airpod returns". But looking through their return policy on apple.com there is nothing that says that they do not accept Airpod returns.

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Airpod replacement returns

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