MacBook battery exploded

This laptop Just blew up and almost caused a fire. The smoke was unreal. Anyone else had this happen? The fire department said the battery exploded in the laptop. Not good Apple!



[Re-Titled by Moderator]

Posted on Jan 20, 2021 5:47 PM

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Question marked as Top-ranking reply

Posted on Jan 20, 2021 6:13 PM

Intense screenshot - Show this to Apple, ASAP.


Provide Feedback on this:

  1. Go Here: Feedback - MacBook - Apple
  2. Select: "Performance" for the "Feedback Type"
  3. Comment: on the image, by including its URL https://discussions.apple.com/content/attachment/ff91389b-0663-4c20-a8cd-022af7389915
  4. Proceed from there as necessary.
6 replies

Jan 20, 2021 6:15 PM in response to erikad100

erikad100 Said:

"MacBook battery exploded: This laptop Just blew up and almost caused a fire. The smoke was unreal. Anyone else had this happen? The fire department said the battery exploded in the laptop. Not good Apple!"

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Warranty:

Just how old is this MacBook? Apple grants you a one-year, out-of-the-box, limited-warranty. So, if it has been less than a year, or if it is covered under AppleCare, I would recommend you contact Apple Support, seeing what your options are for coverage.


Contacting Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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MacBook battery exploded

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