Iphone XR - Screen freeze, can't turn off.

I have an iPhone XR which has frozen. It won't turn off. I've tried holding the volume and power buttons to switch off. Any attempt to switch off, calls Emergency SOS. My next thought is to let it's battery run out and try to start up again after that. Battery is currently at around 60% son I have a wait ahead of me.

iPhone XR, iOS 14

Posted on Jan 21, 2021 3:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2021 3:48 AM

force reboot by using 3-buttons procedure as described here: https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone XR - Screen freeze, can't turn off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.