My Apple TV stopped in the middle of a movie and now it will not except my password

My apple stopped in the middle of a movie and now it will not continue with my apple password. I don’t want to change my password

Posted on Jan 21, 2021 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2021 5:06 AM

I don’t want to change my password

That won’t be needed, unless it is too easy to crack, see current requirements.


Possibly two-factor authentication has recently been activated for you?


If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

3 replies
Question marked as Top-ranking reply

Jan 22, 2021 5:06 AM in response to const111

I don’t want to change my password

That won’t be needed, unless it is too easy to crack, see current requirements.


Possibly two-factor authentication has recently been activated for you?


If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Apple TV stopped in the middle of a movie and now it will not except my password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.