how I can remove this green light from displaying on my screen

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Level 1

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how I can remove this green light from displaying on my screen

My iPhone XS max just displayed a bright green light which runs down the screen please how I can remove this green light from displaying on my screen thanks

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Posted on Jan 21, 2021 9:32 AM

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Answer 1

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Phil0124

Level 10

216,746 points

Jan 21, 2021 11:32 AM in response to tal149

Setup a send-in repair or a Genius Bar Appointment by going here: link->iPhone Repair - Official Apple Support

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Answer 2

Phil0124

Level 10

216,746 points

Jan 21, 2021 9:49 AM in response to tal149

I'm fairly sure that's not a feature you can just turn off. Sounds more like an issue with the screen. Some type of internal damage.

Did you by any chance drop the iPhone? Subject it to a hard impact of some kind?

Can you post a picture of the green light?

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Answer 3

KiltedTim

Level 10

224,718 points

Jan 21, 2021 11:27 AM in response to tal149

It's a hardware fault.

Get it serviced.

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Answer 4

tal149 Author

Level 1

9 points

Jan 21, 2021 11:29 AM in response to KiltedTim

How can I? Just phone apple support ? And tell them?

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Answer 5

tal149 Author

Level 1

9 points

Jan 21, 2021 11:21 AM in response to Phil0124

no it didn't fall or break it just appeared :(

I read some articles that shows the same problems as mine and its said that a common problem with the iPhones XS :( I don't know what to do :(

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how I can remove this green light from displaying on my screen

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