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Level 1

4 points

Apple repair lost my iPad

Anyway to receive escalated support? I sent in an iPad for repair under the warranty. When they shipped it back it went to the wrong address. Apple is blaming FedEx and said that I need to do resolve it with FedEx. When I call FedEx they say Apple is the customer and they gave them the wrong address and they need to fix it.

Am I just screwed by both these companies. Honestly Apple support/customer service is the worst I have ever experienced.

Posted on Jan 21, 2021 12:50 PM

Top-ranking reply

frazzm737

Level 9

55,230 points

Posted on Jan 21, 2021 12:53 PM

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Apple repair lost my iPad

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