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Level 1

6 points

IPad mini 4 keeps shutting down then battery goes from 100 to 40

IPad mini 4 keeps shutting down then battery goes from 100 to 40% then higher then will shut down again.

is this battery or another problem?

iPad, iPadOS 14

Posted on Jan 21, 2021 1:20 PM

Top-ranking reply

Level 10

81,306 points

Posted on Jan 21, 2021 2:26 PM

It is possible the battery could be failing.

I suggest you contact Apple support via the link at the very top right-hand corner of these support community Webpages.

Also,

Best of Luck to You!

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