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iPhone 12 problem hearing incoming calls

My new iPhone 12 has a problem- I can’t hear incoming calls but I can hear calls that I made-

for example, someone is calling, I answer and neither one of us can here anything. Just silence.

than I hang-up and call back and this time everything is ok- we can hear each other and talk normally.

it has nothing to do with reception.

I have a normal SIM card.

can you help and tell me what’s wrong with my iPhone?


thank you.

iPhone 12, iOS 14

Posted on Jan 22, 2021 1:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2021 4:44 AM

Hello,

See if this link offers any useful tips:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

1 reply

iPhone 12 problem hearing incoming calls

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