You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 problem hearing incoming calls

My new iPhone 12 has a problem- I can’t hear incoming calls but I can hear calls that I made-

for example, someone is calling, I answer and neither one of us can here anything. Just silence.

than I hang-up and call back and this time everything is ok- we can hear each other and talk normally.

it has nothing to do with reception.

I have a normal SIM card.

can you help and tell me what’s wrong with my iPhone?


thank you.

iPhone 12, iOS 14

Posted on Jan 22, 2021 1:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2021 4:44 AM

Hello,

See if this link offers any useful tips:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Good luck.

1 reply

iPhone 12 problem hearing incoming calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.