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Your account has been disabled in the App Store and Itunes

Hello,


I have a problem with my account. I can not install new apps.

The message is " Your account has been disabled in the App Store and Itunes"

Could you please help me?


iPhone SE, iOS 14

Posted on Jan 22, 2021 6:29 AM

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Question marked as Best reply

Posted on Jan 22, 2021 6:31 AM

According to the "Related Article:" If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

5 replies
Question marked as Best reply

Jan 22, 2021 6:31 AM in response to KristinaKarayleva

According to the "Related Article:" If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Your account has been disabled in the App Store and Itunes

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