my iMac won't print

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Level 1

8 points

my iMac won't print

I have just bought a new HP 3750 printer, that prints fine from all my Apple devices (iPhone, iPad, MacBook Air) except my iMac, where I get the message on the print menu that says "Stopped - "Filter" failed".

Can anybody please recommend a solution?

Thanks

iMac, OS X 10.11

Posted on Jan 22, 2021 6:29 AM

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Answer 1

Best reply

liquidmice

Level 4

1,094 points

Jan 22, 2021 6:31 AM in response to fishybez

Contact HP. I think that will remedy your problem far quicker.

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Answer 2

fishybez Author

Level 1

8 points

Jan 22, 2021 7:09 AM in response to liquidmice

Thanks, liquidmice. My previous experience with HP support has not been good, but this time the virtual assistant identified the solution.

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