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I need to change my payment method

I m trying to change my payment details but after I fill in the card details it’s asking me to make a purchase


iPhone 11 Pro, iOS 14

Posted on Jan 22, 2021 8:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2021 9:14 AM

That’s not asking you to make a purchase; it is saying your card issuer declined your use of the card. See this Apple support article→If your payment method is declined in the App Store or iTunes Store - Apple Support, and additional information below.


A “payment declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:


  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


6 replies
Question marked as Top-ranking reply

Jan 22, 2021 9:14 AM in response to jasveen11

That’s not asking you to make a purchase; it is saying your card issuer declined your use of the card. See this Apple support article→If your payment method is declined in the App Store or iTunes Store - Apple Support, and additional information below.


A “payment declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:


  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


I need to change my payment method

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