I just bought a new LG TV OLED, everything works just fine, except the Apple TV App. It just can't connect and when it does get through it can't play any content and show an error message:
The TV is wired to the router and has an average download speed of 190MBPS and 200MBPS upload.
Any thoughts?
Thanks a lot!
OLED65BXPUA,
Hi chanandler bong,
Thanks for coming to Apple Support Communities for help with your new LG TV and the Apple TV app that isn't working.
This article might be able to help: Get the Apple TV app on your smart TV, streaming device, or game console
"Reset the Apple TV app to its original settings
This will sign you out of your account on that device and remove your personal information. If you're also signed in to the Apple Music app on your smart TV or streaming device, the Apple Music app will also be reset to its original settings and all of your personal information will be removed.
If that doesn't resolve the issue, we'd recommend contacting LG.
"If you have issues installing the Apple TV app or connecting to the internet on your smart TV, streaming device, or game console, contact the manufacturer."
Have a fantastic day!
Hi everyone!
