Canceling Storage Upgrade Plan

I have been trying to cancel an upgrade storage subscription plan that I had for my old iPhone 5SE for some time. Unfortunately, it does not come up on my current phone when I look under subscriptions and I and still being charged. Can you please tell me my next steps to canceling this subscription?

Posted on Jan 22, 2021 9:44 AM

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Posted on Feb 2, 2021 1:38 PM

No, erasing the phone doesn't cancel a plan.


Did you have a different apple id on the old phone? If so, that is the apple ID you will need to use to cancel the service.


Start here:

https://support.apple.com/en-gb/HT207594

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Canceling Storage Upgrade Plan

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