Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get another persons Apple ID completely off of my phone

How do I get another Apple ID off my phone completely

Posted on Jan 22, 2021 10:21 AM

Reply
Question marked as Best reply

Posted on Jan 22, 2021 10:26 AM

What to do before selling or giving away your iPhone, iPad, or iPod touch [or if you received one that had not been erased] - "Use these steps to remove your personal information from a device, even if you don't have it anymore." --> https://support.apple.com/HT201351


If Find My is set you will need the Apple ID and password that was used to set it. There is no way to work around this. Get the previous owner to remove it or ask for a refund.

1 reply
Question marked as Best reply

Jan 22, 2021 10:26 AM in response to rmm7477

What to do before selling or giving away your iPhone, iPad, or iPod touch [or if you received one that had not been erased] - "Use these steps to remove your personal information from a device, even if you don't have it anymore." --> https://support.apple.com/HT201351


If Find My is set you will need the Apple ID and password that was used to set it. There is no way to work around this. Get the previous owner to remove it or ask for a refund.

How do I get another persons Apple ID completely off of my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.