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preview app not showing open recent files.

The preview app on macOS Big Sur doesn't show open recent file. It shows only clear menu even I just had 10 images opened.




[Image Edited by Moderator to Remove Personal Information]

Posted on Jan 22, 2021 10:54 AM

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Question marked as Top-ranking reply

Posted on Jan 22, 2021 12:07 PM

Log into another vanilla admin user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


If it doesn't happen in the other accounts go back to your account and do the following:


Boot into Safe Mode by booting with the Shift key held down and check there to see if the problem persists. While in Safe Mode make sure Mouse Keys are disabled. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts 
• Deletes font caches, kernel cache, and other system cache files



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4 replies
Question marked as Top-ranking reply

Jan 22, 2021 12:07 PM in response to matthias berngees

Log into another vanilla admin user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


If it doesn't happen in the other accounts go back to your account and do the following:


Boot into Safe Mode by booting with the Shift key held down and check there to see if the problem persists. While in Safe Mode make sure Mouse Keys are disabled. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts 
• Deletes font caches, kernel cache, and other system cache files



preview app not showing open recent files.

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