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Refund

How long does it take to get the money back to the card when the subscription is refunded? in the request status it is written that they have already refunded but there was no refund money on the card. Where can I write a letter if the money is not returned?

iPhone XR, iOS 14

Posted on Jan 22, 2021 4:10 PM

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Question marked as Best reply

Posted on Jan 22, 2021 4:15 PM

See this:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Good luck!

2 replies
Question marked as Best reply

Jan 22, 2021 4:15 PM in response to Radyukina23

See this:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Good luck!

Refund

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