​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Hi my series 2 screen touch is not working what can I do ?

Series 2 touch screen not working

Apple Watch

Posted on Jan 22, 2021 4:52 PM

Question marked as Top-ranking reply

Posted on Jan 22, 2021 5:01 PM

It may be a hardware problem, but the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


If you still need help, contact Apple Support.


Service & repair.

watch Repair - Official Apple Support

watch Service Pricing - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 22, 2021 5:01 PM in response to Vincentvarghese

It may be a hardware problem, but the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


If you still need help, contact Apple Support.


Service & repair.

watch Repair - Official Apple Support

watch Service Pricing - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi my series 2 screen touch is not working what can I do ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.