You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Face ID

I can use facial recognition to open existing apps but cannot use it to download new apps or to pay- such as Lyft or Apple Pay. Any suggestions?

iPhone 11, iOS 14

Posted on Jan 22, 2021 8:00 PM

Top-ranking reply

Level 10

103,943 points

Posted on Jan 23, 2021 3:14 PM

When you go to settings>Face ID and Passcode>Apple Pay - is that turned on?

View in context

Similar questions