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Not receiving SMS code from Facebook

Facebook disabled my account for no reason and in order to request a review they have to send an SMS code to my phone. I have spoken with my cell carrier and they can see the code has been sent but it is not physically showing up on my phone

iPhone 11 Pro

Posted on Jan 23, 2021 8:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2021 1:14 PM

Hey there thelisabengry,


We understand you're not receiving an expected SMS from Facebook in order to gain access to your account again. We'll be happy to help.


The best steps for troubleshooting issues like this can be found here: If you can't send or receive messages on your iPhone, iPad, or iPod touch


This will guide you through a few steps that may help.


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 25, 2021 1:14 PM in response to thelisabengry

Hey there thelisabengry,


We understand you're not receiving an expected SMS from Facebook in order to gain access to your account again. We'll be happy to help.


The best steps for troubleshooting issues like this can be found here: If you can't send or receive messages on your iPhone, iPad, or iPod touch


This will guide you through a few steps that may help.


Cheers!

Not receiving SMS code from Facebook

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