I have installed the Discovery + plus app on both my IPhone XC and IPad Pro. The app will launch on the IPhone but I receive “Streaming access is available only when you are located in the U.S. ...”. I am located in the U.S. and using the same Apple Account on both devices.
Thanks
iPad Pro, iOS 12
I assume you had a VPN on set to a different location. It happened to me, and I couldn’t log in even after I turned off the VPN. Here’s what I did and solved it. First, log on to the Discovery Plus website and go to your profile by clicking the upper right profile pic. Then, scroll down to devices and click on manage devices. There you have a list of devices from which you had previously logged in. Just remove the device and try logging in again.
I hope this helps,
Cheers!
I assume you had a VPN on set to a different location. It happened to me, and I couldn’t log in even after I turned off the VPN. Here’s what I did and solved it. First, log on to the Discovery Plus website and go to your profile by clicking the upper right profile pic. Then, scroll down to devices and click on manage devices. There you have a list of devices from which you had previously logged in. Just remove the device and try logging in again.
I hope this helps,
Cheers!
Hey there Abdillon,
We understand you're unable to open the Discovery+ app on your iPhone due to a location error, and we'd like to see if we can assist.
First, check to confirm the region is set as expected on your iPhone: Set the language and region on iPhone
Also, while the title doesn't specifically mention this issue, give the steps here a try if the issue persists: If an app unexpectedly quits, stops responding, or won’t open
Cheers!
You might see that problem if you are using a VPN (Virtual Private Network) with one end in another country.
Discovery + app not launching, thinks it in wrong region
