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Hello I downloaded Viva video I just received an email stating that I have to pay 35.99 a year I thought this was a free app... I do not want it please cancel

Posted on Jan 23, 2021 11:27 AM

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Posted on Jan 23, 2021 11:37 AM

This is primarily a user-to-user support forum; other Apple users like you. We cannot cancel anything but the following may help: To cancel, click on the following instructions: See or cancel your subscriptions - Apple Support

and to request a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support

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Question marked as Top-ranking reply

Jan 23, 2021 11:37 AM in response to Harlowp

This is primarily a user-to-user support forum; other Apple users like you. We cannot cancel anything but the following may help: To cancel, click on the following instructions: See or cancel your subscriptions - Apple Support

and to request a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support

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