Hi
I’m having a problem erasing the data from my old phone. Getting the error message “verification failed”, I get the same message when I try and go into my Apple ID settings. I think I may have deleted the old phone from my Apple ID too soon when I was setting up the new iPhone. Any ideas??
iPhone 8
Hello eimear208,
Thank you for posting in the Apple Support Communities.
We know it's important to sign out of your account so you can delete the data on your iPhone. We'll be glad to help.
Can you sign in to the iCloud website with the account you're trying to sign out of? If not, please follow this: Trouble signing in to iCloud.com
Please make sure to connect to Wi-Fi to complete the process of signing out.
If you need more help, try the guidance here: If you can't connect to the App Store, iTunes Store, or other Apple services
Cheers!
Erasing data and content from an iPhone
