why can’t I hear the ping when looking for my phone ?

Hi there Storm4656,

We understand you're not hearing the sound from your iPhone when pinging it, and we'd like to see if we can assist.

If your iPhone is in silent mode, it may only vibrate when playing a sound from Find My.

Learn more about finding your iPhone here: If your iPhone, iPad, or iPod touch is lost or stolen

Cheers!

Storm4656,

Thanks for those details.

Next, review the "Play a sound" section here: Use the Find My app to locate a lost or stolen device

Specifically, the detail below may help:

"If your device is offline, it won't play a sound until it connects to a network."

We hope this helps.