You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ads are not eleminated

I just purchased a game and paid $5 in order to not getting ads every so often. To my surprised nothing changed! I still get the same ads. Please refund my purchase.

iPhone XR

Posted on Jan 23, 2021 4:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2021 4:51 PM

A refund is not going to make the ads disappear. I would contact the game developer to let them know that the paid version did not remove the ads as advertised. But, here is the link to request a refund. Request a refund for apps or content that you bought from Apple - Apple Support

1 reply

Ads are not eleminated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.