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Apple charging case protection issue

I bought the Apple charging case and so far it’s doing it’s job charging and protecting. I have the iPhone 11 Pro Max. The issue is with protection. The phone fell from pocket height because the silicone is pretty sticky and it landed on its bottom right corner. The entire back of the phone has cracks coming from that corner. Since I bought the phone from Apple is there anything they could help with in repairs? Is it repairable?

iPhone 11 Pro Max, iOS 14

Posted on Jan 23, 2021 8:30 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2021 10:25 PM

Here is some additional information to look over for the repair of your iPhone. You did not mention if you might have Apple Care or Apple Care + on your iPhone.

https://support.apple.com/iphone/repair/service

1 reply

Apple charging case protection issue

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