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mafemani Author

Level 1

4 points

Pop up m

How to stop this message “accessory not supported” that keeps popping up on iPad screen

iPad Pro, iPadOS 14

Posted on Jan 23, 2021 11:16 PM

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Level 10

208,019 points

Posted on Jan 24, 2021 12:33 AM

See this support article:--> If you see an ‘Accessory may not be supported’ alert - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Contact - Official Apple Support

Regards

Giulio

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Level 10

208,019 points

Jan 24, 2021 12:33 AM in response to mafemani

See this support article:--> If you see an ‘Accessory may not be supported’ alert - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Contact - Official Apple Support

Regards

Giulio

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Jan 24, 2021 4:35 PM in response to mafemani

Are you using an Apple Smart (folio) keyboard?

This alert is typically characteristic of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see.

The Smart folio keyboard is not repairable. The only remedy is replacement of the keyboard.

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