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jacey80 Author

Level 1

4 points

trust this computer

the notification “trust this computer” is on the iphone and won’t go away. we tried clicking the options and nothing will work. we can’t open the iphone or get into it at all.

iPhone XR

Posted on Jan 24, 2021 12:33 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,086 points

Posted on Jan 24, 2021 12:45 AM

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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trust this computer

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