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I can not reset my security questions

I can not reset my security questions and it shows me this message :

Cannot reset security questions

We do not have sufficient information to reset your security questions.


iPhone 7, iOS 14

Posted on Jan 24, 2021 3:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2021 3:37 AM

You've posted this in a forum, where users are helping other users. For your particular issue, you might want to contact Apple directly and have them look into. Head on over here to get started:


https://support.apple.com/contact


If you scroll down just a bit on that page, click "Apple ID" in the "We're here to help" section. From there, you'll be able to contact Apple by e-mail, phone or chat. Hope that helps, best of luck!✌🏻

1 reply
Question marked as Top-ranking reply

Jan 24, 2021 3:37 AM in response to rezam9979

You've posted this in a forum, where users are helping other users. For your particular issue, you might want to contact Apple directly and have them look into. Head on over here to get started:


https://support.apple.com/contact


If you scroll down just a bit on that page, click "Apple ID" in the "We're here to help" section. From there, you'll be able to contact Apple by e-mail, phone or chat. Hope that helps, best of luck!✌🏻

I can not reset my security questions

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