ipad stuck in reboot loop. I cannot turn it off by pushing home and power button. Tried to update through iTunes with no luck. Would rather not restore as I am not sure it was backed up (grandson's ipad). Any other things I can try?
iPad Pro 9.7-inch WiFi
Hello Suz54,
It sounds as though your grandson's iPad continuously restarts, preventing you from reaching the unlock screen. You're on the right track with troubleshooting, and it may lead to updating iOS using recovery mode. The following two articles can help with reaching a resolution for this issue.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
If you continue to have issues after completing those steps it's recommended to contact Apple via the Get Support website.
Take care!
ipad stuck in reboot loop
