Apple One subscription (Apple Arcade not working)

Hello!

I have Apple One (Family) subscription.

When I try to set up a game from Apple Arcade - it forces me to buy Apple Arcade subscription!

Is it ok?

iMac 27″, macOS 10.15

Posted on Jan 24, 2021 9:46 AM

Reply
1 reply

Jan 29, 2021 7:18 AM in response to tarantula104

Hello tarantula104,


Welcome to Apple Support Communities! We understand it's requesting a payment when you try to play a game from Apple Arcade, but you have an Apple One subscription. We're happy to assist you with this.


Let's start by making sure your iMac is up-to-date: Update your iPhone, iPad, or iPod touch - Apple Support


Restart your iPhone: Restart your iPhone, iPad, or iPod touch - Apple Support


Next, check your subscription settings to ensure your subscription is listed: See or cancel your subscriptions



Best Regards.

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Apple One subscription (Apple Arcade not working)

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