You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Encrypted & unreadable text messages in iPhone 12

Since yesterday, the text messages sent by amazon for 2 step verification arrives encrypted and unreadable. The other text messages arrive fine. Amazon told it was an issue with my iPhone or IOS.

What can I do to be able to read the messages?

Posted on Jan 24, 2021 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2021 11:25 AM

Contact your cellular carrier to try to determine what night be going wrong.


SMS messages are not encrypted to the recipient, only to the cell tower.

2 replies

Encrypted & unreadable text messages in iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.