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My Airpods won't connect to my Mac 10.13.6 with High Sierra. The airpods are model A2032 A2031 A1602A. Does this indicated that these are 2nd generation Airpods and wont work with a Mac less than 10.14? Is there a solution if these are incompatible?
Thanks
MacBook Pro 15″, macOS 10.13
Hello karinfromarlington,
Welcome to Apple Support Communities!
If we understand your post correctly, your AirPods are not connecting to your Mac. We're happy to help!
"If you can't connect to your Mac
If you're using AirPods (2nd generation), make sure that your Mac has macOS 10.14.4 or later. If you're using AirPods (1st generation), make sure that your Mac is using macOS Sierra or later.
Choose Apple menu > System Preferences, then click Bluetooth. If your Airpods appear in the list of devices* but they don't connect, remove your AirPods from the list:
Add your AirPods to the device list in Bluetooth preferences again:
Test your AirPods. If you still can't connect, reset your AirPods."
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hello karinfromarlington,
Welcome to Apple Support Communities!
If we understand your post correctly, your AirPods are not connecting to your Mac. We're happy to help!
"If you can't connect to your Mac
If you're using AirPods (2nd generation), make sure that your Mac has macOS 10.14.4 or later. If you're using AirPods (1st generation), make sure that your Mac is using macOS Sierra or later.
Choose Apple menu > System Preferences, then click Bluetooth. If your Airpods appear in the list of devices* but they don't connect, remove your AirPods from the list:
Add your AirPods to the device list in Bluetooth preferences again:
Test your AirPods. If you still can't connect, reset your AirPods."
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Thanks, but this did not really answer my question. I've already followed this procedure and uninstalled "forget this device" and reinstalled (unsuccessfully) my airpods. I need to know whether this model number is 2nd generation. If it is, apparently it will not work with a Mac 10.13.16. Also, this answer does not mention holding down the button on the back of the Airpod case until the white light starts flashing. Is this not necessary with a Mac?
Hello karinfromarlington,
Based on the model numbers you provided your AirPods are 2nd Generation AirPods. You can find this information in the article below.
Follow the steps provided in the article below for help setting up your AirPods on your Mac.
Set up AirPods with your Mac and other Bluetooth devices
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
My Airpods won't connect to my Mac 10.13.6 with High Sierra. The airpods are model A2032 A2031 A1602A
