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Level 1

4 points

disconnecting apple watch from broken phone

My son received an apple watch series 5 and connected it to his old iPhone SE. His iPhone broke and won't turn on, now he has the new iPhone SE but we can't connect the watch to his new phone because of his apple id. How can we disconnect the apple watch without the phone?

Posted on Jan 24, 2021 6:38 PM

Best reply

Randy-12

Level 6

19,659 points

Posted on Jan 25, 2021 7:14 AM

See https://support.apple.com/en-ca/HT205189

use the section If you don't have your old iPhone

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disconnecting apple watch from broken phone

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