How do I get a refund for an item that never shipped from an Etsy seller via Apple Pay.
If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)
photo 1 - select the transaction
photo 2 - click the amount
photo 3 - click the link
Thanks for your quick response.
i apologize for being unclear.
I purchased an item via the Etsy app. I used Apple Pay to pay for the item. Twenty-five days later, the seller never shipped the item and is not responding to my request for a shipping estimate.
I requested a refund, but wanted to know if I can get a refund via Apple Pay if the seller never responds.
Any Apple Pay payment would show up in Wallet. Go to this link - Apple Pay Customers And maybe this one too - Request a refund
If you follow those instructions you should be able to force a refund. You should contact Etsy as well.
I already tried that but didn’t see the Etsy purchase listed. Perhaps because I used Apple Pay, not wallet.
Thanks for the suggestions.
Thanks!!
Apple Pay refund for an Etsy purchase
