You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My AirPods aren’t working. They say they are connected but won’t let me actually listen to anything. When I try and play something on my Apple Music it kinda glitches and doesn’t play anything... I don’t know how to fix this issue.

How do you fix AirPods that say they are connected in the Bluetooth area of your phone but when you go to use them... they aren’t playing anything in the ear buds and glitch the Apple Music app. I’ve tried everything to unsparing them to the iPhone, to then restarting my phone and making sure the Bluetooth is on and repairing them to my phone. And nothings working. I just bought these and they were working just fine now nothing is working.

iPhone 12 Pro, iOS 14

Posted on Jan 25, 2021 9:19 AM

Top-ranking reply

MrBill3

Level 10

103,888 points

Posted on Jan 25, 2021 11:33 AM

Hello,

If they seem to be connected, but won't play, try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

Good luck.

View in context

My AirPods aren’t working. They say they are connected but won’t let me actually listen to anything. When I try and play something on my Apple Music it kinda glitches and doesn’t play anything... I don’t know how to fix this issue.

Similar questions