My camera works outside of instagram. I use the camera app alone, or in facebook, or snapchat, but ever since I updated instagram, it just shows a black screen. I have IOS 13.4.1. I have asked instagram, but they aren't responding. I have not updated the IOS, due to reports of drained battery, and calls and texts not going through. This is really annoying. I have an IPhone SE.
iPhone SE
Somebody on Quora gave me the solution. They told me to uninstall and reinstall Instagram, and that worked.
Hiya JoshuaCM,
Thanks for deciding to reach out to the Apple Support Community. We understand you're experiencing unexpected behavior with the Instagram app. We’re happy to assist you with that.
This article is great for troubleshooting unexpected behavior with third-party apps so we recommend you give that a try: If an app unexpectedly quits, stops responding, or won’t open
Each step is crucial to resolving the issue you've mentioned.
Wishing you the best!
14.4 is out.
Update your software.
No, I didn't say that it quit, stopped responding, or wouldn't open. I said that it wouldn't take pictures within the app, and it is not recording stories within the app.
I don't know about that. I've heard that it drains the battery and many users are having their calls and texts not going through on the 14.3 update.
Why won't Instagram allow my IPhone camera to work in stories or to take a picture?
