Purple lines in iPhone 12 Pro Max front camera
Hey! I have a issue with my iPhone 12 Pro Max . The purple lines appear in the camera preview and appear on the image once clicked.
But it’s only in front camera.
Please help..
Thank you
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Hey! I have a issue with my iPhone 12 Pro Max . The purple lines appear in the camera preview and appear on the image once clicked.
But it’s only in front camera.
Please help..
Thank you
Thanks for following up, Kvnishad,
If the troubleshooting found in If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support did not solve your issue, the next step is to either get the phone assessed in person by a Genius or Apple-certified technician, or to reach out to Apple Support directly.
If you'd like to set a reservation to be seen in-person, you can find your nearest location here: Apple - Find Locations.
If you'd rather speak to Apple Support directly to get more information and review your options, you may get int ouch with them here: Get Support.
Cheers!
Thanks for following up, Kvnishad,
If the troubleshooting found in If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support did not solve your issue, the next step is to either get the phone assessed in person by a Genius or Apple-certified technician, or to reach out to Apple Support directly.
If you'd like to set a reservation to be seen in-person, you can find your nearest location here: Apple - Find Locations.
If you'd rather speak to Apple Support directly to get more information and review your options, you may get int ouch with them here: Get Support.
Cheers!
Hello, Kvnishad,
Thank you for visiting the Apple Support Communities to get help with your iPhone camera. We understand that when using the front camera, the preview shows a purple screen with a line through it, and that is also how your pictures appear. You've come to the right place for help!
Based on what you've described, we recommend checking out the Apple Support article If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support and following the recommendations in it.
Should you still have trouble after that, please get in touch with Apple Support directly. You can do that here: Get Support.
Have a wonderful day.
Check the all guidelines mentioned in the article, but still is not solved
Purple lines in iPhone 12 Pro Max front camera